C126 - Active Management of Professionalism Lapses: A New Way of Thinking

Event Time: Tuesday May 7, 2019 7:00 am to 9:00 am
Topic(s): Research Methodology, Education, and History, Career Essentials
Director(s): Ann Poncelet MD, FAAN
Description: This interactive course will provide practical tools to address professionalism lapses as they occur in the clinical and classroom setting and to support a culture of professionalism. The challenges with professionalism, gap between the real and idea, and consequences of professionalism lapses will be reviewed. A systems framework for professionalism will be presented with a root cause analysis of the factors leading to unprofessional behavior and barriers to intervening in the moment. Seven competencies for building professionalism resilience will be discussed and four steps to address professionalism lapses in the moment. Actual cases of lapses and interventions will be shared with opportunities for participants to practice intervening in the moment. Strategies will be identified to support a culture of professionalism.
Completion Message: Participants should become familiar with the challenges with professionalism, gap between the real and idea, and consequences of professionalism lapses. Participants should also be able to describe a systems framework for professionalism, the factors leading to unprofessional behavior, and barriers to intervening in the moment. They will become familiar with competencies for building professionalism resilience and will be able to apply four steps to address professionalism lapses in the moment and describe strategies to support a culture of professionalism.
CME Credits: 2
Core Competencies: Professionalism

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