Café Talk: Improving the Patient AND Doctor Experience: What I Learned from Press Ganey

Event Time: Sunday April 22, 2018 5:00 pm to 5:30 pm
ELA Type: Live Well
Topic(s): General Neurology, Practice, Policy, and Ethics
Director(s): Laurence Kinsella MD, FAAN
Description: Administrative burdens, EMR documentation, and patient satisfaction surveys are contributors to physician dissatisfaction. The speaker shares his strategies for resolving the conflict between the competing demands for presence with the patient and the need for timely and effective documentation and communication. Objectives: 1) review the physician components of patient satisfaction surveys 2) discuss strategies to improve patient engagement while documenting in the EMR 3) apply techniques to optimize communication and efficiency within the exam room.
Completion Message:
CME Credits: 0
Core Competencies:

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